How does the order process work?
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Step1
First, we kindly ask you to decide how many matchboxes you need for your order. Then, please select your desired quantity!
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Step2
Once you have selected the quantity, we kindly ask you to write your requests in the personalization section. But don’t worry—if you don’t enter them there, we will reach out to you via email right after your order to gather all your ideas and details regarding your request!
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Step3
Now it's time to complete your order! Simply proceed to the payment page and finalize your payment. After that, it's our turn to create the best presentation for you—we're sure it will be amazing! That's all.
Thank you so much for choosing Laldie!
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Frequently Asked Questions
After you place your order, we work with you one-on-one to create your custom design. You can choose your preferred style, colors, fonts, and illustrations. We offer unlimited revisions, so we keep refining your design until you absolutely love it. Once you approve the final version, we begin production.
Our production time is typically 3–5 business days, and we also offer rush production for urgent orders.
Shipping estimates:
- 🇬🇧 UK delivery: 1–2 business days
- 🇺🇸 USA / Europe: 2–4 business days
- 🌍 Worldwide: 3–7 business days
If you need your order quickly, just let us know — we’re always happy to help with tight timelines!
Once your order is placed, the process begins immediately. Here’s how it works:
- We contact you personally to confirm your details and begin the design process.
- You send us your names, event date, color preferences, inspiration photos — anything you’d like included.
- Our design team prepares your first draft within 12–24 hours.
- You receive your design preview and can request unlimited revisions until it’s perfect.
- After you approve the final design, we move to production, followed by careful packing and fast shipping to your doorstep.
We keep you updated at every step, so you always know exactly where your order stands.